The consumerisation of enterprise (e-sourcing) software

Hand on heart, what would you say are the most popular e-sourcing technologies amongst buyers? How about:

  • Outlook
  • Google
  • Excel

Sorry Ariba, sorry Emptoris, sorry Procuri, sorry Iasta.

This pattern extends far further than just the world of procurement.

Once I, like many others, used to assume that dragging users by their ears until they saw the light of a new enterprise system was just part of the normal process of deploying a new enterprise software system. They used to call it change management.

But again, like many others, I have been blown away by how fast adoption can kick in for software that is genuinely good and flexible enough that people want to use it.

Imagine enterprise software that didn’t need change management. Imagine users demanding software. Like they do with MS Office, email, Google Maps, etc. Imagine software that doesn’t add new features for the sake of it release after release, but just builds one or two pieces that work well and which people can understand fast.

Now look at Huddle, or Coupa, or 37Signals. These guys are onto something.


3 responses to “The consumerisation of enterprise (e-sourcing) software”

  1. […] Posted by alanbuxton on January 28, 2008 One of the blogs I read most religiously is Confused of Calcutta (*). For the past aeon or so, JP’s being going on about the uses of Facebook and Twitter in the enterprise. Today’s post brings together a whole bunch of strands that show vividly how small pieces of technology, that on their own are not that intersting, combine to make a whole that is far greater than the sum of its parts. He uses examples from the consumer side of things, but we all know how consumerisation is the future of business technology. […]

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