The consumerisation of enterprise (e-sourcing) software, revisted

One data point does not prove an argument but look at Zycus’ recent announcement of their sourcing software, a commented on by Jason Busch:

Zycus iSource – Zycus iSource is an eSourcing module that provides comprehensive RFX processing, objective supplier bid evaluation and multiple negotiation techniques. Zycus has leveraged Web 2.0 technologies including Drag-and-Drop for RFX creation, Interactive graphical analysis, and collaborative workflow to provide end users the simplicity, speed and power that encourage adoption.

“In order to be more broadly adopted, sourcing tools need easier to use functionality for constructing requests, evaluating bids, and archiving the results of events in a searchable fashion,” said Deborah Wilson, Research Director at Gartner Inc.

Good to see people buying into the idea that consumerisation is the future of business technology. Though whether Zycus have simplified the tool sufficiently is an open question at this point 🙂

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2 thoughts on “The consumerisation of enterprise (e-sourcing) software, revisted

  1. Daniel

    Ketera led the way in 2006 by making an announcement about “consumerized” procurement. Recently global eProcure (www.globaleprocure.com) a leader in the eSourcing space talked about “simplifying” procurement technology to accelerate transformation. Also check out http://www.coupa.com a company who are probably more serious than others about making-it-easy. Their website shows – their company culture shows!

    Web 2.0 is a paradigm shift in the consumer space and means different things to different people. Everyone is still coming to terms with this shift and already some want to start a Web 3.0 – the semantic web. Inspiration from Web 2.0 is laudable, but to call ‘drag and drop RFX creation” as Web 2.0 technology, is a real joke.

    The word on the street is that “procurement technologies” are a commodity – every product is the same! The real challenge is in finding people who have deep knowledge of categories while sourcing, and simultaneously driving and managing change within the organization’s buying culture.

  2. Hi Daniel. Thanks for the note. I particularly liked “to call ‘drag and drog RFX creation’ as Web 2.0 technoogy, is a real joke.”

    Agreed. But similarly, just talking about simplifying procurement technology doesn’t mean much. After all, compared to SAP in 1999, Ariba was a far simplified procurement technology. But by comparison in 2008 it scores pretty low in the “simplification” stakes.

    You are right as well to say having people who know their categories is more important than which flavour of software you use. Whether this genuinely means that “procurement technologies” are a commodity it’s too early to say. Perhaps people with genuine category expertise are able to judge that procurement technology X is far superior to technology Y when it comes to sourcing a particular category.

    I do have a certain familiarity and a lot of respect for what Coupa are doing. But not so familiar (to my shame) with Ketera, and not at all with globaleprocure. How do these companies stack up in your opinion?

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